Frequently Asked Questions
Everything you need to know about ZINC performance gear.
What is the typical shipping timeframe for ZINC orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you offer a warranty on your sports equipment?
Yes, all ZINC hardware and equipment come with a 12-month manufacturer warranty against defects to ensure you can train with complete confidence.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Klarna and Afterpay.
Are ZINC apparel products true to size?
Our apparel is designed for an athletic fit. If you prefer a looser feel for your workouts, we recommend sizing up. Please refer to our detailed Size Guide on each product page.
Do you ship internationally?
Yes, ZINC ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.